Locations Locations define the physical spaces in use at the event, and are used to control and how Visit interprets the onsite data captured. By associating our onsite software with a defined space, this provides a full audit of which visitor or ticket QR was scanned, where it was scanned, and when. It’s also used for access control purposes, to check the validity of purchased items or admittance to restricted activities (paid for activities). By modelling the event’s physical layout in Visit, you can enable powerful onsite functionality to make powerful rules-based decisions to enable exactly the restrictions you need. Definitions An area is a physical room or space, for example an overall exhibition centre or a presentation theatre. In Visit it’s also possible to model areas within areas, for example individual meeting rooms within a particular part of a venue. When defining activities, they are associated with an area. Likewise access products (like tickets) can be configured to allow access to one or more areas only. A gate is the real or virtual location a visit Check-In or Check-In lite instance is associate with. Common locations include doors to halls or rooms, or individual badge collection stations at a registration desk. More than one device may be assigned the same location, for example you may use multiple scanners on a large entrance. Locations usually have an associated area, though this isn’t mandated. An exchange location is used uniquely for redeeming exchangeable products ordered through the shop, for example getting a coffee from a cafe using a Visit-issued ticket. Locations is a collective term, covering areas, gates and exchanges. Schematic View The list of configured areas, locations, exchanges and their relationships may be viewed either as a table or representatively as a graphical layout. Note the schematic view is not intended to mimic the actual floorplan, but as an aid to setting up and configuring the onsite requirements for Visit so can be s Use the +Add button to configure a new area, gate or exchange. It’s also possible to import definitions from an Excel spreadsheet using the provided template. Adding an Area Select the type as Area, and give your new area a name. Note the name may be public facing if assigning activity items in the agenda to rooms. Optionally you may configure a parent area, if the new area is within another named space. It’s possible to add multiple levels of hierarchy for area locations. Optionally you can set a custom colour, as used in the schematic view Set a capacity if you intend to make use of Visit’s capacity management functionality, which can automate the calculation of attendance levels in named spaces. Capacity is also used in the event agenda when signing up to or purchasing activities. You can optionally limit the number of purchases / signups to the available space. Adding a Gate Select the type as Gate, and give your new location a name. Gate names are used in Visit Check-In and Visit Create, however are not public facing To make use of the area function, it’s necessary to configure the gate direction as In (meaning the attendee is entering the configured area), out (meaning the attendee is leaving the configured area) or none, which implies no direction of travel. To calculate accurate dwell times for activities, it’s important to use both in and out gates. Without this, only entry time can be logged. For an in gate, configure the area (typically a hall or a room) the access control point leads into. For an out gate, configure the same area, so the space being exited rather than the new area being accessed Adding an Exchange Set the name of the exchange location. This is not visitor-facing. Optionally set the parent area to indicate the space where the exchange is located. This can be useful for proving a meaningful schematic for the event layout. Using the Schematic View Use the schematic toggle button to switch between the location summary table and a graphical view of the event layout. You can hover over any of the items on the schematic to view their detail, click/tap to edit their properties (as if opening from the tabular view)
