Docy

Build up

  1. Place the spare Touchpoints into charging docks and let them charge
  2. Turn on the linked Touchpoints using a pin
  3. Check the status (battery and signal) in Visit Create. Replace and charge the Touchpoints with medium battery (50% and below) .
  4. Check if all the partners have the correct amount of Touchpoints assigned (Visit Create > Partner scanner).
  5. Start the distribution as per the usual process. Ask the exhibitor to tap the Touchpoint with their badge once received.

During the show

  1. Monitor the Touchpoints (status, battery, signal) in Visit Create. Replace if needed (never remove the label).
  2. During the event, monitor all the exhibitors with low number of touches (less than 10) and make sure you visit their booth to check why the device is not being used.
  3. You can check the number of touches in the Onsite > Content management > Touchpoints statuses section.

Break down

  1. Unlink all Touchpoints.
  2. Check if all Touchpoints have been returned and unlinked in Visit Create (all Touchpoints should have the little grey flag instead of a color dot).
  3. If not, list the stand number and check the booth again to see if the device is there.
  4. Don’t put swapped Touchpoints which haven’t been unlinked yet and Touchpoints which couldn’t be unlinked in the green boxes. They should be marked accordingly and placed separately.

Missing Touchpoints

If there are still Touchpoints missing at the end, please email the list of missing Touchpoints to your Visit Account Manager.

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