GDPR stands for General Data Protection Regulation. It is a set of rules that governs how personal data of individuals in the European Union (EU) and the European Economic Area (EEA) is collected, processed, and protected. GDPR gives individuals the right to access, rectify, erase, restrict, and object to the use of their personal data by data controllers and processors.
Visit Create is committed to complying with GDPR and helping you manage your visitors’ and partners’ personal data in a secure and transparent way.
In this section, you will learn how to manage your participants’ data and ensure that you respect the privacy rights of your customers and comply with GDPR requirements.
Access from Homepage: Select your event > Organisation > GDPR
You can search for visitors by full name or email address. The results display the contact record. Every event the contact is registered for is displayed in the Events column.
Find a contact
- Enter a name or email address. If using the name, enter the full name for best results.
- Select the row to Anonymise or Delete the contact record, or send the Personal Data email.
Data management
Data Management allows you to permanently delete visitor and partner personal data from 1 or more events within their organisation.
To clear data, you must:
- Log into your Visit Creare account
- Go to Organisation > GDPR > Data management
- Select the event you wish to clear the data for
- Click on Clear in the right lower cornet of the screen.
Undo clear data
Data will be permanently deleted 7 days after performing this action. Should you wish to reconsider, you can reverse the process within this 7 days period of time.
To unclear data you must:
- Click on the date, which is the final delete date, indicated in the list, and click on Cancel clear
Orphaned contacts
Contacts which are not associated with any visitor or partner record can also be deleted.
- To delete orphaned contacts click on Clear orphaned contacts.