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Release notes 4.4

Shop

It is now easier to create a shop for your event. You no longer need to create products. Instead, create and bundle shop items.

You can also import shop items both to edit existing items and create new ones.

Visit will automatically convert all existing shop products to shop items.

Visit 3 end of life

As the next step in our end of life plan for Visit 3 this release contains the following changes:

  • If you try to log in to Visit 3, you are redirected to Visit 4.
  • Visit 3 forms are listed in Visit 4. If you select a Visit 3 form for editing, Visit opens the form in the Visit 3 form editor. You can edit the form as normal. You cannot create any new forms in Visit 3.
  • You must use Visit 4 to create new forms, and other items.
  • You cannot use forms created in Visit 3 with the Check-in.

Event level scripts

You can now add event level scripts. In Visit 4.3 and earlier, scripts were only available at the organisation level.

View digital content in the Check-in

You can now view digital content related to the event from Check-in, when the Check-inis in Visit Connect mode.

Display ‘scanned’ status of ticket in Service Centre

In the Service Centre you can view which tickets in an order have been scanned.

Improved quick menu and Service Centre search

You can search for orders using the Quick menu search box in the navigation menu, or the Search box in the Service Centre.

You can now search by:

  • Payment code
  • Order number
  • Registration key
  • Visitor code
  • Partner code

Intelligence synchronisation changes

By default Visit freezes all data two weeks after the event end date. You can now choose to override this, for example if you need to postpone the event.

Reply-to for the SPF misconfiguration fallback

If a registrant receives an email from the noreply@gesevent.com address and they try to reply to it, the ‘to’ address used will be the event contract email address.

When SPF is not configured properly, or if a domain is blocked, Visit replaces the event contact email with noreply@gesevent.com. This ensures that the email still sends. We introduced this in Visit 4.2.

Bug fixes and fixes for known issues

Visit 4.4 includes fixes for several bugs and known issues.

Bug / IssueResolution
It is not possible to define registration closed text at form level.You can now customise the text that Visit displays for a form when registration is closed.
It is not possible to select None when setting email rules for registration forms.You can now choose None as the email template for a rule, meaning if the rule conditions are met, Visit does not send an email.
You cannot use the country field in rules to show or hide visitor questions.The country field is now available when creating visitor question rules.
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