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November 2024

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Release Notes Visit 5.27

Engagement tools

Public Visitor Directory

We’ve added an Attendee section in Visit Connect, thus enabling exhibitors to browse through the list of attendees with a public profile and initiate conversations, in the same way that visitors do in Discover.

Note that in order to view the visitor directory (Attendees in Visit Connect), exhibitors must be registered and access Visit Connect as staff members.

This comes with a series of changes in Visit Create (Event > Visit Connect > Public Visitor Directory):

  • Added Public Visitor List setting to Visit Create.
  • Added option to enable/disable chat.
  • Add pending chat limit (this is a default limit per partner registration type).
    In the same way that default number of available questions and products is configured for each partner registration type, you may also set the default number of pending chat messages. Within each partner, it’s also possible to override these with custom values.

And in Visit Connect:

  • We’ve added an Attendees section to the menu.
  • Added option to start a chat with a visitor from the Public Visitor List.
  • Added option to recall a message.

Visit Create

Service Centre – Partner Information

We enhanced the partner details screen in the service center and added creation time and source to it. This helps support teams identify when and how a partner was created.

Visit Academy

Removed course pre-requisites

We have removed course pre-requisites from the ‘Basic Certificate’.

Although users will still need to take the knowledge check to gain the certificate, it’s no longer necessary to complete the earlier modules. This change has been implemented to allow users familiar with Visit to access the intermediate level courses more readily.

Release Notes Visit 5.26

Engagement tools

Reporting

As part of the upcoming Engagement reporting, we’ve refactored the existing Visit Intelligence charts, tables, and layouts into standardized components, enabling reuse when introducing custom dashboards (to be launched in future releases).

The dashboards display the same data as before, however, the components have a slightly different appearance.

  • We’ve introduced standardized date selection.
  • We now display data of all days in one graph instead of navigating through the days.

API

Questions and Answers Validation

Starting with Release 5.26, we will enforce stricter validation on questions and answers submitted through the API.

When submitting questions and answers as properties of Visitors, the API will check that the question and answer combinations are valid, and also that the questions are available within the context of the specific form and event. 

Post Partner in License and Content end-points

Current situation to create new Content

POST /create/v2/contents/<expo_id>?partnerID=<partner_id>

{
"type": "product",
"name": "coffee"
}

New situation to create new Content

POST /create/v2/contents/<expo_id>

{
  "type": "product",
  "name": "coffee".
  "partner": {
    "id": "<partner_id>"  
  }
}

Same applies to the Licence end-point.

To stay compatible with current integrations we will continue to support posting the partner ID as parameter.

On-site

New Supported Hardware – EPSON CW-C4000e

Our previously supported label printer, the EPSON TM-C3500, has been discontinued as of 2022/2023. EPSON has released the CW-C4000 as its successor – which we have included in our list of supported hardware – offering several improvements:

  • Higher quality prints
  • Faster print speed
  • Larger print width

Due to the EOL of the TM-C3500 and its declining availability, the CW-C4000 has now become the replacement printer, although we will continue to support the previous model as well.

Note: The CW-C4000 printer is only supported by Check-in terminal starting with version 5.26 (released on November 3rd 2024) and will not work on older versions!

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